FAQ

A card break is when a sealed box (or boxes) of trading cards is opened live, and participants each receive cards based on a team, division, or random assignment. Breaks are a fun and affordable way to chase rare hits without buying the entire box.

Just head to our Breaks page, choose the break you want, and purchase a slot. Breaks may be Random Team, Pick Your Team (PYT), or Random Division. Once purchased, your name is automatically entered into the break.

We stream live breaks on YouTube and Whatnot. Stream links are included in the product page and also shared on our social media. Replays are saved on our YouTube channel.

Breaks are typically done the same day or within 48 hours of selling out. The product listing includes the scheduled time. We'll notify you of any delays or changes.

We accept Credit/Debit Cards, PayPal, Apple Pay, and Google Pay — all securely processed through our payment provider.

We ship cards within 1–2 business days after the break ends. Hits are sleeved and top-loaded, and all shipments come with tracking for your peace of mind.

Shipping is free for break participants within the U.S. Singles and graded card orders may have a small flat rate depending on the order size and location.

Yes! We ship worldwide. Shipping rates will be calculated at checkout, and tracking is provided whenever possible.

If your team doesn't hit, don’t worry — you’ll still receive a free pack, insert, or bonus card as part of our No-Hit Care Policy. We believe no one should go home empty-handed.

All break slot purchases are final. However, if a break is canceled or significantly delayed, we will issue a full refund.

We do not accept returns on break results or opened product. If your item arrives damaged, please contact us right away with photos and we’ll make it right.

Card Envy is a veteran-owned business founded by two lifelong collectors who turned their passion into a full-time hobby business. We’re here to serve the community and bring excitement to every break.